FastPAC Forwarding, Inc. is a licensed interstate freight forwarder engaged in the business of providing domestic household goods forwarding services (FastPAC). All references to “we,” “our,” or “us” refer to FastPAC. Our privacy policy makes it clear and convenient for people to make informed choices about managing their personal information. FastPAC is committed to complying with all privacy laws applicable to its business operations.
1. Acknowledgement and Acceptance of Terms
FastPAC is committed to protecting your privacy. This privacy policy sets forth our current privacy practices with regard to the information we collect. By contracting for, purchasing, or utilizing our services, products, or websites you acknowledge, fully understand and agree to FastPAC’s privacy policy and freely consent to the information collection and use practices described in this privacy policy.
2. Participating Merchant and Other Third Parties
Other services and offerings with links from FastPAC’s website at https://www.fastpacforwarding.com including vendor sites, may or do have their own privacy policies that can be viewed by clicking on the corresponding links within each respective website. Since we do not have direct control over the policies or practices of such third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage you to always review the privacy policies of such third parties before you provide any personal information or complete any transaction with such parties.
3. Notice of Information: What We Collect and How We Use It
FastPAC collects certain information from and about its customers/website users in three ways: directly from our web server logs, directly from customers, and with cookies.
a. Web Server Logs: When you visit our website at https://www.fastpacforwarding.com, we may track information to administer the site and analyze its performance. Examples of information we may track include:
We do not knowingly collect personal information from children and will destroy such information if it is disclosed to us without proper parental consent.
b. Use of Cookies: When you visit our website at https://www.fastpacforwarding.com, we may use cookies to personalize or enhance your user experience and for various Necessary, Functional, Analytical, Performance, Advertising and Other purposes. Please refer to our Cookie Policy at https://www.fastpacforwarding.com for additional information, where you will have the ability to choose whether to consent to or opt out of the use of cookies with options to Customize, Reject All or Accept All cookies. If you have any questions regarding our Cookie Policy, please contact us via email at marketingfp@fastpacforwarding.com or by calling +1.888.510.5118.
c. Customers: By contracting for, purchasing or utilizing our services or products, you will need to provide some personal information including, but not limited to, name, address, email, telephone number, facsimile number, account number, and/or other relevant information. If you purchase a service or product, we will request financial information. Any financial information we collect is used only to bill you for the services or products you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. You may also be asked to disclose personal information to us so that we can provide assistance and provide information to you in connection with such service or product. FastPAC only retains personal information as long as is required to perform contracted services or as required by law. Your decision to provide us with your personal information is voluntary. Before FastPAC provides you with services, you may elect to opt out and prohibit us from using your personal information and thereby prohibit us from using or sharing any such personal information with our approved suppliers and subcontractors who assist us in providing FastPAC services. If you do choose to opt out, we may be unable to provide you with the FastPAC services that you require. If you wish to opt out or if you have any questions regarding our use of your personal information or this policy, please contact us via email at marketingfp@fastpacforwarding.com calling +1.888.510.5118.
d. Your personal information will be used only for the intended purpose(s). We may share the information with our subsidiaries, affiliates, agents, and other third-party service providers acting on our behalf. We will not disclose personal information we collect from you to third parties without your permission, except to the extent necessary:
e. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We, however, may share it with our telecommunication platform providers (e.g., Twilio, etc.) and Network Carriers (e.g., Verizon, AT&T, T-Mobile, etc.) which provide the communication services we use for text messaging when requested for investigational purposes only. Additionally, we reserve the right always to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. For additional information, terms, and conditions, please refer to FastPAC’s Text Messaging Terms of Use at https://www.fastpacforwarding.com.
4. Use of Web Beacons or GIF files
Web pages on our website at https://www.fastpacforwarding.com may contain electronic images known as web beacons – sometimes also called single-pixel GIFS – that allow FastPAC to count users who have visited those pages and to deliver co-branded services. FastPAC may include web beacons in promotional email messages or newsletters in order to determine whether messages have been opened and acted upon. FastPAC prohibits web beacons from being used to collect or access your personal information.
5. Maintaining Accurate Records and Accessing Account Information
We use reasonable efforts to verify the accuracy and timeliness of personal information used during the course of business. We periodically update this information based upon feedback and inputs provided by our customers. In accordance with applicable law, we will provide you with a reasonable opportunity to access your personally identifiable information we have collected, correct it if inaccurate, or delete it as appropriate. Requests can be sent via email to: marketingfp@fastpacforwarding.com.
6. Complaints and Remedies
FastPAC is committed to complying with all laws regarding complaints and remedies applicable to the subject matter of this policy. FastPAC commits to resolve privacy-related complaints about our collection and use of your personal information. Inquiries or complaints regarding our handling of personal data received in reliance upon this policy may be referred to FastPAC at marketingfp@fastpacforwarding.com or by calling +1.888.510.5118.
7. Use, Choice, and Acceptance
Your decision to provide us with your personal information by visiting our website at https://www.fastpacforwarding.com or becoming a customer is voluntary. In each case, you may elect to opt out and prohibit us from using your personal information as provided in this policy or if to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by you. We do not knowingly collect sensitive information (i.e., personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of the individual). For any such sensitive information disclosed to us, your affirmative express consent (opt in) would be required for such information to be disclosed to a third party or used for a purpose other than those for which it was originally collected or subsequently authorized by you through the exercise of such opt-in choice. In addition, we will treat as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive. If you do choose to opt out, we may be unable to provide you with the FastPAC services that you require.
8. Changes to this Policy
We reserve the right to make changes to this policy. This policy will be reviewed at least once per year and updated, if necessary. After review, it will be reposted and/or distributed to all necessary parties.
9. Contacting Us
You may request access to your personal information, or submit inquiries regarding use of your personal information, this policy or its implementation, failure to adhere to this policy, and/or our general practices, at any time by contacting a FastPAC customer relations representative via email at marketingfp@fastpacforwarding.com or by calling +1.888.510.5118 or by mail at: FASTPAC FORWARDING, INC., 4 Energy Way, 2nd Floor, West Warwick, RI 02893. Our representative will review and verify your personal information prior to disclosure and answer your questions regarding this policy.
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